Terms & Conditions

Rock Farm Storage Limited – Terms and Conditions

1. General
These Terms and Conditions apply to all storage services provided by Rock Farm Storage Limited (“we”, “us”, “our”) to the customer (“you”, “your”). By using our services, you agree to be bound by these terms.

2. Services Provided
We offer the following storage services:

  • Indoor vehicle storage

  • Outdoor vehicle storage

  • Outdoor container storage

All storage is provided at our discretion and subject to availability.

3. Prohibited Items
You must not store any of the following:

  • Dangerous, flammable, explosive, or hazardous materials

  • Illegal goods, including stolen items, contraband, or unlicensed firearms

  • Perishable goods or items that could attract vermin

  • Any item that may pose a risk to property, the environment, or persons

We reserve the right to inspect and/or remove any prohibited items without notice.

4. Condition of Storage Units

  • The interior of any storage container must be left in the same clean and tidy condition it was in at the start of the rental period.

  • If cleaning or waste removal is required upon vacating the container, a clean-up charge starting from £50 will be applied.

  • For significant mess or abandoned items, a full waste removal fee of up to £250 may be charged, depending on the severity.

5. Insurance and Liability

  • We do not provide insurance for stored items or vehicles. You are responsible for arranging your own insurance cover.

  • While we take reasonable care, we accept no responsibility for loss or damage unless caused by our proven negligence.

6. Access and Security

  • Access to storage areas is only permitted during designated hours.

  • We provide a lock for each container, along with keys. All keys and the lock must be returned upon termination of the agreement.

  • A £20 fee will be charged for each lost or unreturned key, and a £100 fee will apply if the lock is not returned.

  • You are responsible for securing your own vehicles and containers.

  • We reserve the right to deny access or terminate storage if terms are breached.

7. Payment Terms

  • All fees must be paid in advance and must remain up to date at all times.

  • We do not offer credit facilities under any circumstances.

  • A late payment charge of £50 per calendar month will be applied to any overdue account.

  • If payment has not been received for a period of over six (6) months, and no resolution has been agreed, we reserve the right to restrict access, impound, or sell stored vehicles or goods to recover the outstanding debt.

  • All costs incurred in recovering overdue payments, including but not limited to debt collection agency fees and legal costs, will be added to your outstanding balance.

8. Termination

  • Storage agreements are subject to a minimum term of one calendar month.

  • If you only require storage for one month, you must inform us at the start of your contract.

  • If no such notice is given, and you terminate after one month, you will be charged for a second month as a cancellation fee.

  • Fixed-term contracts (e.g., indoor vehicle storage) may range from 1 month to 12 months, as specified in your service agreement.

  • We may terminate the agreement immediately if you breach these terms or store prohibited items.

9. Indemnity
You agree to indemnify and hold Rock Farm Storage Limited harmless from any claims, damages, or liabilities arising from your use of our storage services.

10. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.